Roofing Education

Frequently Asked Questions

When can I expect my quote?

All residential quotes are delivered via email (or post by request) within one business day of the initial site inspection.

Should I replace my roof or just repair it?

Great question!

Repairs can be attractive at first due to the lower cost compared to a roof replacement, however they don’t always provide a long-term solution. The age and condition are the two main factors to consider when deciding which way to go.

When a roofing contractor is asked to repair an old or rusty roof, it’s very unlikely that any form of guarantee will be placed on the completed job. It’s this lack of guarantees that often sees a lot of the home owner’s money being spent in vain chasing leaks over repeated visits.

If the leaking roof is free of rust, then leaks are generally a result of poor workmanship during the original installation. It can just be a case of some flashings being resealed. It’s in this case that a simple repair makes sense and can be carried out with confidence.

Needless to say, replacing your roof is the sure-fire way to ensure your home is protected from the elements for decades to come. It’s a fixed price solution with low to no maintenance and in most cases will outlast you.

If you’re still unsure of what the best option for you is, Vantage Point Roofing can provide you with a complimentary, honest roof inspection where we provide clear expert advice based on the condition of your roof and your requirements.

How long does a roof replacement take?

The average residential roof replacement will typically be completed within 2-3 days.

Do I need to temporarily move out during the replacement of my roof?

We want to keep you safe!

Therefore, you will need to be out of the home for the morning whilst the asbestos is being removed. Safely removing an average residential asbestos roof typically takes up the first half of the day. By lunchtime the site is decontaminated, and you are free to come back and watch your new roof being installed.

What are the hours of operation for the tradesmen?

Our tradesmen will knock on your door and introduce themselves before starting work at 7am. Depending on the size of your project, they will generally finish around 4pm.

What happens if it rains during my roof replacement?

You can rest assured we monitor the weather and watch the radars very closely. Our roofing tradesmen take care in only removing sections of the roof at a time and re-roof as they go, ensuring we can quickly make your property watertight before we leave for the day.

Does Vantage Point Roofing hold all the relevant licenses and insurances?

Yes! We are the company you call when you want your job done right.

We hold the following licences and insurances:

  • QBCC Licence
  • Workcover
  • $20 million public liability
  • $20 million product liability
  • We are also CM3 and BROWZ certified

Does Vantage Point Roofing use premium products?

Yes!

We only use Bluescope Steel roofing products (Colorbond® and Zincalume®). Bluescope Steel materials come with warranties of up to 36 years*. (*Refer to Bluescope Steel website)

Does Vantage Point Roofing issue a written guarantee?

Yes!

We will issue a 10 year workmanship warranty certificate on completion of all new roof installations and full roof replacement projects. We also only use Bluescope Steel roofing products which come with material guarantees of up to 36 years*. (*Refer to Bluescope Steel website)

If I need roofing work completed on my investment property, would Vantage Point Roofing liaise directly with my real estate tenants?

Yes, we can!

If you wish to have your property management team take care of this for you, we can communicate with them directly. We can work with them to ensure that you, the owner, are kept in the loop and your tenants are informed and happy throughout the process.

We currently have great working relationships with many real estate and property management companies as their preferred roofing service provider.

What are your payment options?

We accept direct deposit, cheque or cash payments.